User Experience And Research Leader

I lead teams to create memorable user experiences. With proven research and interface design  experience in the consumer and business space I can help a company expand its success by delivering sound, modern, cost-effective user-centered designs that increase visibility, customer loyalty,
satisfaction and market share.

Design Philosophy

Simplicity

Once an object or a task has been stripped to its bare essential, core purpose, we get the fundamental version of what the object should be. Applied in both interaction or visual design leads to memorable experiences.

Form and Function Are One

Visual and interaction design are both essentials to an unforgettable user experience. Both form and function should blend seamlessly into the final design. Whatever application a customer uses, it should feel like a natural extension of the user's thought process.

Brand Is Experience

User experience is the brand differentiator of our age. This encompasses not only how people interact with the actual product, but everything around the brand. By partnering with every group in a company designers can ensure that difference is positive.

Great Design Is Pleasing

Small details make great design. From the voice of the copy in an app to the visual style and interaction model they all work together to reinforce the pleasing aesthetic of a well crafted design.

WOW Factor

Any design should contain at least one element that makes users go "WOW". This is a continuous process because yesterday's WOW elements are today's basic functionality.

Cultural Awareness

Design must address the cultural differences that exist between user populations. It goes beyond simply localization and it tries to account for the variability of how different people perceive and interact with the world around them.

Leadership and Management

I have an empowering management style with emphasis on fostering a team growth and development environment

  • Hire, train and retain talent across different geographies and cultures
  • Work with HR to develop and implement streamlined career pathways for both individual contributors and managers
  • Foster a “fail safe” environment where mistakes were seen as learning opportunities
  • Develop processes and infrastructure to increase design efficiency
  • Strategic planning and resource allocation
  • Develop training plans both for team members as well as the organization at large to foster a user centered design throughout
  • Manage million dollars budgets
  • Strengthen the communication and collaboration style with every group across the organization

Design Expertise

Leading teams to deliver memorable user experiences is what I do
  • Develop and facilitate adoption of a design vision that addresses business goals and responds quickly to new breakthroughs
  • Establish strategic and tactical user research as the linchpin of a user centered design effort
  • Develop and implement qualitative and quantitative data analyses to inform product design
  • Develop visual and interaction style guides to enforce consistency across the whole portfolio of products
  • Design and implement AI agents for a more natural user experience
  • Encourage a pragmatic creative thinking environment where novel solutions do not detract from accomplishing business goals
  • Create a pervasive design culture throughout the organization so that product decisions are made with the user in mind
  • Communicate our design strategy through presentations, conference talks and published papers